Bethany Aguad

STC Board of Directors

Vote Now in the STC Election! — March 5, 2019

Vote Now in the STC Election!

My STC Colleagues, I am honored to be a candidate for the STC Board of Directors in 2019. I want to contribute to governing a thriving Society with flourishing communities. We need to embrace the evolving needs of students and new professionals while serving our veteran members as they grow as technical communicators. From representing students on the Community Affairs Committee as a student to hosting the 2018 Summit as Florida chapter president, my career in technical communication has been forged through my years of STC volunteerism.

 My roles in the Florida chapter have taught me to balance the needs of our membership with the realities of managing organizational expectations. I have fostered my passion for student outreach through co-managing the mentoring program, pairing students at the University of Central Florida with professionals in the industry. Beyond STC, I have grown throughout my career in academe, hospitality, and financial services where I have applied my communication and problem-solving skills to drive innovative solutions.

I want to see the Society continue to deliver on the value of our educational resources and services for all members. Communicating our value proposition to students and young professionals can be daunting, and I hope to provide personal insight into the goals and expectations of young technical communicators. I would appreciate the opportunity to take what I have learned and contribute to a STC on the Board of Directors.

Accomplishments — January 5, 2019


Speaking Engagements

Publishing History

Dungeons and Dragons: My Other Life —

Dungeons and Dragons: My Other Life

If you Google “Bethany Aguad” or follow me on social media, you will find everything is related to two interests:

  • STC and technical communication
  • Dungeons and Dragons

In my non-STC life, I produce a Dungeons and Dragons podcast, DnD RAW, with my husband and friends. At the 2018 Summit, I was surprised and thrilled when an attendee at my presentation asked me a question about what kind of characters I like to play. This reinforced what I have always believed: that the qualities and aptitudes that lead us to technical communication also make us outstanding players of tabletop role playing games.

Virtual Meetings —

Virtual Meetings

When we petitioned to have our name changed to the Florida chapter, our chapter committed to delivering on a statewide presence that would engage STC members across the state. Our initial approach was to establish local meetups in different parts of the state. However, this proved difficult to promote and sustain, since it required effort form a local member to coordinate and manage the meetups.

Based feedback from our members, I recommended that we virtual engagement with our members our primary goal. This proposal was met with understandable concern since it inverted our current approach: enabling virtual attendees to dial in to our face-to-face meetings. I was able to win the support of the Administrative Council by providing a detailed plan for executing virtual meeting, listening to the concerns raised, and suggesting that we conduct a trial run with our January meeting before moving forward. In the end, we implemented this approach to meetings for our chapter year.

STC Florida Presidency —

STC Florida Presidency

This year, I was honored to be elected as President of the Florida chapter. My responsibilities are broad: to preside at meetings, manage the Administrative Council, and support the voting members. In practicality, my primary activities are to collaborate with my fellow Administrative council members, to work with our treasurer to ensure we are making wise financial choices, to motivate our volunteers, and to promote the benefits of membership.

As we prepared to embark on our statewide initiative as the Florida chapter, I strongly encouraged our administrative council to update our brand. In addition to preparing for hosting the Summit, this required us to update our logo, our website, and our communication strategy in general. While everyone supported this effort, I made the decision to spearhead the initiative. By collaborating with the chapter members, I cannot express how proud I am of our new logo and new website.

At our annual leadership retreat, I worked with our core group of volunteers to create a plan for the chapter year driven by responses to a survey of our membership. While I am still in my first year in this role, we have already made strides to sustaining a cohesive statewide technical communication community with greater engagement from members in other parts of the state.

At the Florida chapter leadership retreat this year, as each attendee explained why they had joined the society, many of our talented, young members had originally joined because I had spoken to them one-on-one after their class to share what mentoring and STC membership mean to me. I have always seen my role as an influencer, where I can encourage and support others.

STC Board of Directors: Why Do I Want to Serve? —

STC Board of Directors: Why Do I Want to Serve?

When I think of the STC board members I have known, I have always admired their passion for the practice of technical communication and their dedication to serving the society’s membership. Caring commitment to our members sets STC apart from other professional societies.

STC has played an integral role in my development as a technical communicator and a leader. I see the value of STC in providing technical communicators with the tools and opportunities to succeed throughout their career. I would appreciate the opportunity to take what I have learned and contribute to a STC at the society level.

I always work hard, and I thrive in a collaborative environment. I enjoy the chance to work with new people with different perspectives to brainstorm creative solutions to problems. In general, I strive to engage with my teammates and support the success of the team.

Making strategic plans requires thoughtful decision-making rather than impulsive reactions. I see the value of STC in providing technical communicators the tools and opportunities to succeed throughout their career. I want to see the society continue to deliver on that value for years into the future for technical communicators at all experience levels. My roles as President and, prior to that, treasurer of the Florida chapter have given me a chance to balance the needs of our membership with the realities of managing finances.

I hope that I can provide insight into the goals and expectations of young technical communicators.

STC Services, Honors, and Awards —

STC Services, Honors, and Awards

Society Roles

  • STC Scholarship Committee (2017-2018)
  • Sigma Tau Chi and Alpha Sigma Committee (2018)
  • Community Affairs Committee – Student Outreach Co-Chair (2012-2014)

Community Activities

  • Florida Chapter President (2018)
  • Florida Chapter Webmaster (2017-2018)
  • Florida Chapter Treasurer (2016-2018)
  • Florida Chapter Education Committee Co-Chair (2011-2016, 2018)
  • Florida Chapter Mentoring Program Coordinator (2011-2016, 2018)

Society Awards

  • Distinguished Chapter Service Award (2017)
  • Distinguished Service Award for Students (2013)
  • Academic SIG Volunteer of the Year (2012-2013)
  • Sigma Tau Chi Honor Society (2012)

Community Awards

  • Florida Chapter President’s Award (2018)
  • Florida Chapter Volunteer Award (2013)
  • Florida Chapter Rising Star Award (2012)
Accomplishments in 2016 — April 22, 2016

Accomplishments in 2016

I have worked as an Associate Technical Communicator at Wyndham Vacation Ownership for nearly two years, responsible for documentation, communication, and support. Prior to this current role, I worked at the University of Central Florida (UCF) as a Technical Marketing Writer. A graduate of UCF with a B.A. and M.A. in English- Technical Communication, I served as president of the Future Technical Communicators organization, president of the Sigma Tau Delta Zeta Xi chapter (International English Honor Society), and received the prestigious Melissa Pellegrin Memorial Scholarship for excellence in technical communication. I have managed the Society for Technical Communication local chapter’s mentoring program pairing professionals with student members for five years. I co-authored a chapter in the textbook Teaching and Training for Global Engineering: Perspectives on Culture and Professional Communication Practices to be published on April 25 this year.